Real conversations and real revenue, at scale

Meet customers where they are with accurate, personalized replies that move them from curious to converted.

15X+

ROI

50%

Higher consumer spend

16%+

Of journey revenue

Always on, always accurate

Your customers don't keep business hours—and neither does Concierge. Conversational AI and AI-assisted live agents work together to deliver high-quality responses 24/7, so your team can focus on the work only they can do.

Every response is an opportunity

Concierge doesn't just answer questions—it reads the moment. Subscriber purchase history and real-time browsing behavior help identify the right time to recommend, upsell, or cross-sell, turning each exchange into a personalized path to purchase.

Built around your brand

Get up and running fast. Share your brand voice, tone, and product catalog, and Concierge learns to sound like you from day one. Ongoing feedback loops and conversation insights help you refine over time—so every response gets sharper.

SMS that feels like a conversation

LiveSMS™ replaces clunky on-site chat with a seamless SMS thread customers already know how to use. Real-time support for high-intent shoppers means more revenue and a growing subscriber list.

Your customers want to connect

88%

want to ask specific product questions

87%

need help with cart or checkout

70%

are looking for product recs

87%

want to know what’s coming next

TEXTS WE LOVE
Learn how top brands use text messaging to engage consumers and drive revenue
See the texts

See how Blenders Eyewear drives conversions with Concierge

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136%

increase in Email Opens

56%

increase in Email Total Sessions

“The results speak for themselves. Attentive's combined reporting empowered our team to swiftly identify the right channel and lever to pull, enabling us to make a meaningful impact with remarkable speed."

Kyra Stickford
Marketing Retention Coordinator